Privacy Policy

Last Updated February 2026

This Privacy Policy describes how Dakota Group, LLC, dba Fmcsa.com and its affiliates (“Dakota Group, LLC” or “Company,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards personal information obtained through our website (Fmcsa.com), Services (compliance filing assistance for trucking/logistics businesses), mobile applications, phone, email, mail, or other interactions (collectively the “Website” and “Services.)  

By using the Website or Services, you agree to the practices described in this Privacy Policy. If you do not agree, do not use the Website and Services. By continuing to use the Website and Services, you accept this Privacy Policy. We may update this Privacy Policy, and material changes will be posted here with the updated effective date. This Privacy Policy includes our California Consumer Privacy Act (“CCPA”)/CPRA Notice at the end.

Subscription to Notifications by Email, Text Messaging/Phone Calls/Direct Mail

Program Descriptions

We will send email(s) or text message notifications only after the user has requested such notifications and provided contact information, granting the Company permission. We may also send you transactional notifications related to transactions, service requests, updates, or compliance reminders.

Cost

We do not charge fees for sending periodic reminders and notifications described above. However, your mobile carrier may charge message and data rates for text/sms messages.

Message and Data Rates

Message & data rates may apply. The frequency of delivery of messages may occur on a per-transaction (service purchase/confirmation) basis or on a monthly basis in case of reminders/notifications sent to subscribed users. Recurring messages may be sent. Some seasonal services may require additional messages delivered, and/or interaction with a reply-back may result in further messaging from our servers. Message and data rates may apply in all instances of these communications.

How to opt out of receiving texts and emails

To stop receiving text messages, reply “STOP”, “END”, “STOPALL”, “STOP ALL”, “QUIT”, or “UNSUBSCRIBE” to a message received from us. You may also contact us by calling +1 (800) 500-9295 to speak with a support center representative. All requests are processed within 30 days. Remember to only reply with the keyword in the examples above, and without additional words, to successfully unsubscribe from text messages.

Support/Help

For support or information, please email Support@Fmcsa.com or call +1 (800) 500-9295.

Information We Collect

The information we collect from you varies, depending on the way you use our Services. We collect information from or about you in the ways described below.

Information You Provide To Us

When you use our Website or Services, we collect information that you choose to share with us. We collect several types of personal information from and about you when you use our Site or Services. This information may include:

• Name;
• Address;
• Email address;
• Telephone number;
• Fax number; 
• Payment card information (processed securely via third-party processors); and
• Business-related data (e.g., USDOT#, EIN, company details for filings).

Other Information We Collect Automatically

You do not need to provide personal information in order to browse or use our Website or Services. Our Website, however, collects certain information automatically about you and your use of our Website and Services that does not necessarily personally identify you, your interactions with us, and information regarding the device you use to access our Website and Services (collectively “Other Information”). This information includes:

• Device information, such as hardware setting, web browser type and language;
• IP address, MAC address;
• Identifiers associated with cookies or other technologies that may uniquely identify your device or browser (e.g. device advertising ID);
• Times you have accessed pages;
• Pages you have viewed;
• Searches you have conducted; and
• Pages you visited immediately before or after navigating to our Website.

How We Use Your Information

We use collected information to:

• Deliver Services, including processing filings and transactions;
• Communicate about the Services;
• Send marketing relating to our Services (with consent where required);
• Provide updates, reminders, or other informational content;
• Analyze and improve the Website and Services;
• Prevent, detect, investigate, or remediate security issues, including fraud;
• Protect the rights, property, or safety of the Company, users, or third parties;
• Comply with applicable laws,  (including FMCSA obligations);

We do not “sell” personal information as defined under CCPA/CPRA.

How We Share Your Information

We share information::

• With service providers (e.g., hosting, analytics, payment processors).
• With third parties for legal or security reasons (e.g., subpoenas, fraud prevention).
• With third parties as part of business transfer (e.g., merger, acquisition).
• With consent. 

When acting as a service provider (e.g., processing data on behalf of a client/carrier), the client’s privacy policy governs their data.

How We Use Cookies and other Tracking Technologies

We use cookies and similar technology for functionality, analytics, and advertising. You can manage cookies via browser settings; disabling may limit functionality. We respond to Do Not Track signals as required by law.

How We Use Google Analytics

We use Google Analytics. Data is transmitted to U.S. servers. Opt-out options are available in Google tools.

How We Protect Your Information

We implement reasonable technical, administrative, and physical safeguards. However, no system is completely secure, and transmission is at your own risk. We retain personal information as long as necessary for the purposes described, to comply with legal obligations, or resolve disputes (typically up to 7 years for financial/tax records).

Children’s Privacy

Our Services are not directed to children under 13 (or 16 under applicable laws). We do not knowingly collect personal information from children. If we become aware of such collection, we will delete it.

Contact Information

Email: Support@Fmcsa.com Phone: +1 (800) 500-9295 .

Changes To Our Privacy Policy

We may make changes to this policy from time to time, in our sole discretion, and will indicate the last date of update. Your continued use of any of the Services after the changes have been made will constitute your acceptance of the changes. Please check the policy periodically.

Dakota Group, LLC CCPA Privacy Notice

This Dakota Group, LLC CCPA Privacy Notice (commencing here and continuing for the remainder of this document), and only this Dakota Group, LLC CCPA Privacy Policy Notice, sets forth our privacy practices as required by the CCPA. This CCPA privacy notice applies only to individuals residing in the State of California who are considered “Consumers” under the CCPA and from whom we collect “Personal Information” as described in the CCPA (“Consumers”).

Categories of Personal Information Collected (past 12 months):

Sources: Directly from you, automatically, third parties (e.g., analytics providers).

Uses: As described above (service delivery, marketing, security, compliance).

Disclosures for Business Purposes (past 12 months): All categories disclosed to service providers (analytics, payment, hosting) and for legal reasons.

Sales/Sharing: We do not sell or share personal information for cross-context behavioral advertising. No opt-out required, but you may submit requests.

Your Rights (CCPA/CPRA):

• Know/access categories/specific PI collected;
• Delete PI (with exceptions: complete transaction, legal compliance, etc.);
• Correct inaccurate PI;
• Limit use/sharing of sensitive PI (if applicable);
• Non-discrimination.

To Exercise Rights: Submit a verifiable request via email (Support@Fmcsa.com) or phone (+1 (800) 500-9295). We verify identity (e.g., match provided info). Response within 45 days (extendable 45 days). Authorized agents accepted with proof. Requests are free, limited to twice per 12 months for access/portability.

Contact: Same as above.

Governing Law: This Privacy Policy is governed by New York law, without regard to conflicts.

Entire Agreement: This supersedes prior versions.