These terms are important — please read them carefully before proceeding.
This is a summary of key terms for using the services of Dakota Group, LLC, DBA Fmcsa.com (the “Company”). By checking the box and proceeding with payment, you (the “Client”) agree to these key taerms and our full Terms of Service (“TOS”), which govern your use of our services. We may amend the TOS at any time; your continued use constitutes acceptance. See our full TOS at [hyperlink: https://Fmcsa.com/fmcsaupdate-terms-of-service/ for complete details, including privacy policy and dispute resolution.
Services Overview
We provide assistance with FMCSA and DOT compliance filings, including: Employer Identification Number (EIN), USDOT# Activation/Reactivation, Unified Carrier Registration (UCR), Motor Vehicle Records (MVR), Motor Carrier Identification Report (MCS-150), Pre-Employment Screening (PSP), and related services. These are administrative services only and do not constitute legal, tax, or professional advice. You are responsible for your ongoing compliance.
Customer support: Monday–Friday, 7:30am–6:00pm EST. Submit requests via phone, website, email, or in-person. You must provide accurate, complete information; we handle it per our Privacy Policy (linked in full TOS).
Orders and Payments
Services are provided upon your request and payment. Prices vary by service and are confirmed in your Authorization Form. By signing it electronically, you authorize us to charge your card and submit filings to DOT/FMCSA. No services start until the payment processes. Your electronic signature is binding.
For EPN/MCP forms, we prepare and mail them to you; you must sign and submit to DMV.
Refunds
We want you to feel confident when placing an order with us. That’s why we offer a simple and generous refund policy:
You may cancel your order and receive a full refund for any reason within 24 hours of signing the Authorization Form — even if we have already begun working on your request.
To request your cancellation and full refund within this 24-hour window, please call us at +1 (800) 500-9295 or email us at Support@Fmcsa.com (include your order number or the name on the Authorization Form). We’ll handle your refund quickly and courteously.
After the 24-hour period, any refund is at the Company’s sole discretion and will only be granted if no work has been performed on the order. All fees are otherwise non-refundable except as otherwise provided in this policy or in our reasonable discretion.
This is a summary; for complete details, see the full Terms of Service.
We may reject or cancel orders at any time, including for pricing errors, and issue a credit if charged.
Important Disclaimers
Services are provided “AS IS” without warranties of any kind, including merchantability or fitness for a particular purpose. We do not guarantee success or outcomes. We are a private third-party provider, NOT affiliated with any government agency like DOT or FMCSA, charging a fee for our assistance.
Limitation of Liability: Our total liability is limited to the lesser of $100 or fees paid in the last 6 months. No liability for indirect, consequential, or punitive damages. You agree to indemnify us for breaches or misuse.
For full disclaimers, limitations, indemnification, and other terms (e.g., governing law: New York; arbitration), see our full TOS.
Contact Us
Questions? Call +1 (800) 500-9295 or email Support@Fmcsa.com. Address: 520 West 27th Street, Floor 6, Suite 602, New York, NY 10001.
Last Updated: February 2026.
