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THIS PRODUCT OR SERVICE HAS NOT BEEN APPROVED OR ENDORSED BY ANY GOVERNMENTAL AGENCY, AND THIS OFFER IS NOT BEING MADE BY AN AGENCY OF THE GOVERNMENT
THIS PRODUCT OR SERVICE HAS NOT BEEN APPROVED OR ENDORSED BY ANY GOVERNMENTAL AGENCY, AND THIS OFFER IS NOT BEING MADE BY AN AGENCY OF THE GOVERNMENT
Last Updated February 2026
Fmcsa.com – Your Leading Independent Trucking and FMCSA Resource
The company works with commercial vehicle customers such as motor carriers, brokers, and freight forwarders, along with their duly authorized agents (collectively referred to as “Client(s)”) and agrees to provide assistance with the filing services selected by Client, such as those listed below:
Employer Identification Number (EIN), USDOT# Activation, USDOT# Reactivation, Unified Carrier Registration (UCR), Motor Vehicle Records (MVR), Motor Carrier Identification Report (MCS-150), Pre-Employment Screening (PSP), and related services, or any other compliance-related services offered by Company from time to time.
The Company provides customer service Monday through Friday, 07:30 am – 06:00 pm (EST). Requests for Services are made to the Company through phone, web browser, e-mail, or in-person communication. The Client agrees to provide the Company with the necessary information to complete all Services. The Client is responsible for providing accurate and complete information. This information is used and kept in accordance with the terms of our Privacy Policy.
The Services are intended to assist with administrative filings and compliance tasks, but do not constitute legal, tax, or professional advice. Clients are solely responsible for ensuring ongoing compliance with all applicable laws, including, without limitation, FMCSA and DOT regulations.
The Company provides services upon request of the Client and in exchange for compensation. This compensation varies depending on the circumstances of the Client and the types of services provided by the Company. After placing an order, an Authorization Form is created. This form must be signed electronically and verified by the Client before proceeding. This electronic signature will constitute an actual signature and will be transmitted to the United States Department of Transportation as part of the filing process. Once the Company receives the signed Authorization Form and the Client’s payment is processed, the Company’s filing process begins. By signing the Authorization Form, the Client gives the Company the right to charge the Client’s valid credit/debit card on file for the designated payment. No services shall be provided to the Client until charges are paid. In addition, the Client understands that this Authorization Form will be valid until the payment is made in full.
If the Client’s order includes Employer Pull Notice Program Enrollment Application (EPN) and/or Motor Carrier Permit Application (MCP) forms, Company will complete the filing of necessary documentation and send them to the Client’s address by mail for signature. The Client takes full responsibility for signing and forwarding the forms to the applicable Department of Motor Vehicles (“DMV”).
The Company has the right to reject any orders, including if a Client does not pay. The Company reserves the right to cancel any order at any time and for any reason. Prices are set by the Company and agreed with the Client. If the Client signs the Authorization Form indicating the payment price, that means that the Client has agreed to the price. In case of price changes, the Client shall be notified by an agent of the Company. In case of a question about the price of a service, the Client should contact an agent of the Company directly for confirmation and clarification.
Refund Policy
We want you to feel confident when placing an order with us. That’s why we offer a simple and generous refund policy:
You may cancel your order and receive a full refund for any reason within 24 hours of signing the Authorization Form — even if we have already begun working on your request or submitted any filings.
To request your cancellation and full refund within this 24-hour window, please call us at +1 (800) 500-9295 or email us at Support@Fmcsa.com (include your order number or the name on the Authorization Form). We’ll handle your refund quickly and courteously.
After the 24-hour period, any refund is at the Company’s sole discretion and will only be granted if no work has been performed on the order. All fees are otherwise non-refundable except as otherwise provided in this policy or in our reasonable discretion.
If a Service is listed on a Company website at an incorrect price due to a typographical or pricing error, the Company has the right to cancel or reject any orders placed for services at the incorrect price. The Company has the right to cancel these orders, regardless of whether the order has been confirmed and the Client’s payment has been charged. If the Client’s account has been charged for a purchase and the order is then canceled, the Company will issue a credit to the same card in the amount of the incorrect price.
YOU UNDERSTAND AND AGREE THAT THE SERVICES ARE PROVIDED TO YOU ON AN “AS IS” AND “AS AVAILABLE” WITH ALL FAULTS BASIS, AND THAT COMPANY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SECURITY AND NON-INFRINGEMENT. COMPANY CANNOT AND DOES NOT GUARANTEE THAT THE SERVICES WILL BE SUCCESSFUL FOR CLIENT, AND TO THE GREATEST EXTENT NOT PROHIBITED BY LAW, YOU AGREE THAT COMPANY AND ITS AGENTS, OFFICERS, DIRECTORS, EMPLOYEES, AND AFFILIATES WILL NOT BE LIABLE TO CLIENT OR ANY THIRD PARTY FOR DAMAGES OF ANY KIND, INCLUDING INDIRECT, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, BUSINESS INTERRUPTION, LOST PROFITS, OR ANY OTHER DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
YOU AGREE THAT THE COMPANY AND ITS AGENTS’, OFFICERS’, DIRECTORS’, EMPLOYEES’, AND AFFILIATES’ TOTAL LIABILITY TO YOU IN THE AGGREGATE FOR ANY AND ALL CLAIMS YOU MAY HAVE UNDER ANY THEORY OF LIABILITY SHALL NOT EXCEED THE LESSER OF ONE HUNDRED DOLLARS ($100) OR THE AMOUNT YOU PAID THE COMPANY IN THE PAST SIX (6) MONTHS FOR THE SERVICES GIVING RISE TO THE CLAIM. THIS LIMITATION APPLIES REGARDLESS OF WHETHER THE LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER BASIS.
Indemnification. You agree to indemnify, defend, and hold harmless Company, its affiliates, officers, directors, employees, agents, and licensors from and against all claims, losses, expenses, damages, and costs, including reasonable attorneys’ fees, arising out of or relating to: (i) your breach of these TOS; (ii) any inaccurate, incomplete, or fraudulent information provided by you; (iii) your use or misuse of the Services; or (iv) any violation of law or third-party rights by you.
Intellectual Property. Company owns all rights, title, and interest in and to the Services, including all intellectual property rights therein. You are granted a limited, non-exclusive, non-transferable license to use the Services solely for your internal business purposes. You may not copy, modify, distribute, or reverse engineer any part of the Services.
Termination. Company may terminate or suspend your access to the Services at any time, with or without cause, and without notice. Upon termination, all licenses and rights granted to you will immediately cease, and you must cease all use of the Services. Sections regarding disclaimers, limitations of liability, indemnification, governing law, and any other provisions that by their nature should survive will survive termination.
Force Majeure. Company shall not be liable for any delay or failure to perform resulting from causes outside its reasonable control, including acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, pandemics, accidents, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.
Governing Law and Dispute Resolution. These TOS shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of laws principles. Any dispute arising out of or relating to these TOS or the Services shall be resolved exclusively through binding arbitration in New York, NY, under the rules of the American Arbitration Association. You waive any right to participate in class actions.
Assignment. You may not assign these TOS without the Company’s prior written consent. Company may assign these TOS without your consent.
Notices. All notices under these TOS shall be in writing and sent to the contact information provided herein.
Complete Agreement. These Terms of Service are the entire and complete agreement between you and the Company with respect to the Services and supersede all prior or contemporaneous communications and proposals (whether oral, written or electronic) between you and the Company. The failure of either party to exercise any right provided hereunder shall not be deemed a waiver of any further rights hereunder. If any provision of the Terms of Service is found to be unenforceable or invalid, that provision will be limited to the minimum extent necessary so that the Terms of Service will otherwise remain in full force and enforceable.
Contact Information
If you have any questions or comments about this notice, the ways in which Company collects and uses your information described above, your choices and rights regarding such use, or wish to exercise your rights, please do not hesitate to contact us at:
Disclaimer – This website is operated by a private third-party provider offering service for a fee. We are NOT affiliated with any government authority. This Website is an independent corporation and is not affiliated with or part of the U.S. Department of Transportation or the FMCSA.
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